FREQUENTLY ASKED QUESTIONS
In this section, you may be able to find out an answer to your question promptly, rather than sending and email or making a phone call. If you’re question is not answered below, do not hesitate to contact us via the contact form, via email firstname.lastname@example.org or by phone on 0434 537 831.
ARE YOU A REGISTERED BUSINESS?
Yes, Magnificent Mouthfuls Cupcakes & Catering’s ABN number is 20 339 775 815.
We are also registered with the Townsville City Council under a Domestic Kitchen License – Number FL 2227.
DO YOU MAKE DELIVERIES?
We have recently received approval to make deliveries, however due to the high demand of pickups through the week and on weekends, deliveries are not always an option. This will be discussed between the customer and Magnificent Mouthfuls Cupcakes & Catering.
WHAT IF I LIVE IN A DIFFERENT CITY AND WANT CAKES DELIVERED TO A FAMILY MEMBER OR FRIEND?
We do have plenty of people who live outside of Townsville asking for us to make their special treat for a loved one.
We find that they usually organise another person to pick up (if a delivery time and date is not available) on behalf of them and deliver, so as to keep it a surprise.
HOW MUCH DO YOU CHARGE?
To answer this question, we need to know the following:
Date of Event:
Amount to Feed:
Any special wording or instructions:
Email address to send quote:
This is the basic information needed to provide a basic quote. You can contact us via the contact form, email@example.com or 0434 537 831. We are aso on Facebook www.facebook.com/MagnificentMouthfuls
DO YOU CHARGE A DEPOSIT?
Yes, we charge a 50% deposit that is non-refundable, and this needs to be paid ATLEAST 7 days prior to pickup, otherwise the booking is not secure. Deposits are non-refundable. Please see our Terms & Conditions Page for more information regarding this.
DO YOU CATER TO SPECIAL DIETS?
Yes we do!
If you request a special dietary requirement for products, this needs to be specified BEFORE booking your order. All of our special dietary products are suitable only for intolerances, not allergies. Understandably, some special dietary ingredients cost more than average ingredients, and may result in a variance of price compared to our usual ingredients.